Frequently Asked Questions
What types of cakes do you offer?
We offer a wide variety of cakes including classic flavors like chocolate, vanilla, and lemon drizzle, as well as custom options for special occasions.
How far in advance should I place my order?
We recommend placing your order at least 2-3 weeks in advance to ensure availability and allow us to create your cake to perfection.
Do you offer delivery services?
Yes, we offer delivery services within a specified radius. Please contact us for details and delivery charges based on your location.
Can I customize my cake?
Absolutely! We specialize in custom cakes and can work with you to design a cake that fits your theme, flavor preferences, and any special requests.
Do you accommodate dietary restrictions?
Yes, we offer options for various dietary restrictions including gluten-free, dairy-free, and nut-free cakes. Please let us know your requirements when placing your order.
What is your cancellation policy?
If you need to cancel your order, please notify us as soon as possible. Cancellation policies vary based on the notice period and order size. Contact us for more details.
Can I schedule a tasting?
Yes, we offer tasting sessions for larger orders or special events. Schedule an appointment with us to sample our offerings and finalize your order details.
How can I contact you for more information?
You can contact us via phone, email, or through our website's contact form. Our team is available to answer any questions and assist with your order.
What payment methods do you accept?
We accept various payment methods including credit/debit cards and bank transfers. Details will be provided during the ordering process.
Do you offer any special discounts?
We occasionally offer special promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.